(516) 202-9596

Strive for excellence

Privacy Policy

Disclaimer

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

Matus Solutions is a healthcare IT company dedicated to helping medical practitioners manage their clinical data and optimize their revenue cycle. We are committed to maintaining transparency regarding the data we collect, its use, and how it is shared.

For the purposes of this Privacy Policy, “personal data” refers to any information that can personally identify an individual, including but not limited to name, address, email address, phone number, online identifiers, location data, or any information considered “personal data” under the California Consumer Privacy Act (“CCPA”).

This Privacy Policy applies to all visitors to the Matus Solutions website (“you” or “your”) whose personal data is collected or processed by Matus Solutions. It aims to inform you about how we collect, use, and share your personal data.

Personal Information We Collect

We may collect various types of personal information in the following circumstances:

  • Contact Information: This includes your name, address, phone number, email address, and other similar information when you register with us or use our services.

  • Medical and Insurance Information: We may collect details about your medical history, insurance information, and other relevant data necessary to provide billing and credentialing services.

  • Technical Information: When you use our website, we may collect information about your device, such as your operating system, browser type, IP address, and other technical data that helps us improve the functionality and security of our services.

How We Use Your Personal Information

  • We use your personal information to provide billing and credentialing services.

  • We may also use your information to communicate with you about our services, updates, or promotional offers that may be of interest to you.

Cookies and Google Analytics

We use Google Analytics to collect data about website traffic and user interactions. This data is anonymized and used solely to improve our website’s performance and the services we offer.

Security

  • We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

  • Our systems use secure servers and encryption technology to safeguard your data and ensure its confidentiality during transmission and storage.

Data You Provide

During your use of the Matus Solutions website, you may provide and Matus Solutions may process information regarding you and your practice, which may include your name, scheduling information, office address, email address, telephone number, credit card information, fax number, or NPI. This information is only used by our team to contact you regarding the provision of Matus Solutions services.

Cookies and Other Similar Technologies

When you visit the Matus Solutions website, we receive the URL of the site you came from. We also collect information about your IP address, proxy server, operating system, web browser and add-ons, visit time, device identifier and features, and your mobile carrier/ISP. We gather data through cookies and similar technologies to identify and log your use of the Matus Solutions website. This information is used by Matus Solutions to analyze and improve our marketing strategies.

Other

We are continually looking for ways to improve our website, which may involve the collection of new information and new ways to use personal data. If we collect materially different personal data or significantly change how we use your personal data, Matus Solutions reserves the right to modify this Privacy Policy accordingly and display it on our website.

Data Sharing

Matus Solutions may share your data with our affiliated research and development center (the “Center”) to improve and analyze our website and marketing strategies. Matus Solutions enters into comprehensive confidentiality agreements with the Center to ensure that your personal data remains secure at all times. Matus Solutions may also provide anonymized information that does not allow you to be identified or contacted (“Aggregate Information”) to third parties. For example, we might inform third parties about the number of users of our website and the activities they engage in while on our website.

We may share your personal data as part of a sale, merger, or change in control, or in preparation for any of these events, provided that the personal data will continue to be used in accordance with this Privacy Policy. Any entity that acquires us or part of our business will have the right to continue to use personal data, but only in the manner set out in this Privacy Policy unless otherwise consented by you.

Mandatory Disclosures

Matus Solutions may disclose your personal data when we believe in good faith that disclosure is required by law or legal process, or if we have a good faith belief that disclosure is reasonably necessary to:

  1. Investigate and prevent measures against suspected or actual illegal activities or cooperate with public and government authorities;
  2. Enforce our contractual requirements;
  3. Protect and defend ourselves against any third-party claims or allegations;
  4. Maintain the security or integrity of the Matus Solutions services;
  5. Safeguard the rights and safety of Matus Solutions, its workforce, and others.

 

Matus Solutions will undertake good faith efforts to notify you about any legal demands for your personal data when appropriate in our judgment, unless restricted by law or court order or when the request is an emergency. We may dispute such demands if we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

Right to Deletion

You may ask us to delete your personal data maintained by Matus Solutions, subject to the provision of a verifiable request. However, we may retain your personal data as long as necessary to comply with federal or state data retention requirements or other applicable laws.

Right to Access

You may ask for access to your personal data maintained by Matus Solutions, subject to the provision of a verifiable request.

Other Rights

You may ask us to enumerate the different categories of personal data collected by Matus Solutions. You may also ask for a list of third parties (if any) with whom your personal data has been shared.

Contact

For any queries and requests relating to your rights hereunder, please email us at info@matussolutions.com or call us at +1 (516) 202-9596.

Non-Discrimination

Unless permitted by applicable law, we will not discriminate against you for exercising any of your rights under this Privacy Policy, such as:

  • Denying you goods or services;
  • Charging different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
  • Providing you with a different level or quality of goods or services;
  • Suggesting that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Please note, however, that many features of our website will not function without your personal data.

Sale of Information

Matus Solutions does not sell any of your personal data.

Minors

The Matus Solutions website is not intended for use by individuals under the age of 16. By using this website, you warrant that you are above the age of 16.

Changes to the Privacy Policy

Matus Solutions reserves the right to modify this Privacy Policy at any time. You acknowledge that your continued use of the Matus Solutions website after we publish or send a notice about changes to this Privacy Policy means that the collection, use, and sharing of your personal data are subject to the updated Privacy Policy.

Make An Appointment